SAP access management

SAP-ID REQUEST SYSTEM- AN INSIGHT INTO A CUSTOMER'S SUCCESS STORY

Does your organization have SAP implemented?You can now have a workflow process to manage user requests efficiently.Have a better audited information system.

GENERAL SCENARIO

Globally, Enterprises mid-scale to large scale have over the years, invested heavily in implementing an Enterprisewide Resource Planning System(ERP) like SAP with roll-outs in areas of operations to streamline their business and automate processes and manage it efficiently and conveniently.

However, despite such huge IT systems and spend, organizations constantly face newer challenges in managing the numerous user requests that pour in daily and having an audited information of such ad-hoc requests. This affects the productivity at the end of the day.

HOW SQL STAR CAN HELP

SQL Star, Singapore has engaged such Enterprises and found on most occasions these issues stem from the fact that multiple users need to access multiple modules and there is no way that the administrator or the system stake holders have a clue on who is doing what and for what reason. Many a times this has caused several issues in the smooth functioning of the business.

User Request Management with simplified workflow process that is easy to deploy!

The customer had a pain area that several requests were pouring for new user access with specific request to some ERP modules. The customer found it challenging, to track such requests coming from users and also have some basic levels of approval processes before the IT would clear it and assign the job to the IT admin to create the user id.

We have successfully helped a large Enterprise with more than 3000 user base for its ERP system with an interface to manage users based on roles and workflows to approve access controls and have audit information at the click of a button.